our promise
Background image showing Benebone letter B on green background

Our goal is to make your dog happy.
We guarantee satisfaction to each and every customer.


Benebone’s Warranty Policy

Satisfaction guaranteed.

We believe in the lost art of customer service. We listen to every customer, and personally respond to every compliment, complaint, and request for assistance. We guarantee satisfaction to every customer. If you are not satisfied with your purchase, items may be returned if purchased from benebone.com or an authorized dealer.

Benebone has a non-transferable limited warranty: purchases from unauthorized third-party dealers are not covered under this policy and customers must contact the dealer directly. For questions about or where to find an authorized dealer, please reach out to us via our contact page.

Returns will be exchanged according to our Returns & Exchanges Policy. To process your return, please fill out the form on our contact page and include your name, address, phone number, and proof of purchase.